All of our products and trainings (excluding live events and private sessions) are covered by an unconditional 14 day money-back guarantee. You have a full 14 days to evaluate any program we offer, and if you don’t find it to be the most life-changing training you have ever undergone, just let us know and we will issue a 100% unconditional hassle-free money-back guarantee.
NLP Intensive Cohorts are refundable up until before the beginning of the Master Practitioner sessions.
Private Coaching Sessions are refundable for 30 days for all unused sessions. There is a period of 12 months from date of purchase to redeem your coaching sessions.
All reservations are non-refundable.
All refunds will be issued in United States Dollars (USD). We are not responsible for any currency exchange rates or fees that may be applied by your bank or payment provider. Please take your evaluation period seriously, as we do not offer refunds after that time for any reason. Please note that this refund policy applies only to purchases made directly through Madanes Institute. For purchases made through third-party vendors or partners, their respective refund policies will apply.
This policy applies to all live and recorded webinars (whether free or paid), workshops, events, and lectures offered within our programs.
By registering for, participating in, or attending any of our sessions, you agree to the following terms regarding media recording and content usage:
Sessions may be recorded via video, audio, screen capture, and text logs. These recordings may capture your voice, image, video feed, name, screen display, and any comments or questions submitted during live discussions or Q&A periods.
You grant us a perpetual, worldwide, royalty-free right to edit, publish, distribute, and use any video footage, audio clips, screenshots, or transcripts derived from these sessions.
We may use this material for:
Marketing, promotional, and advertising campaigns (including social media, websites, and promotional emails);
Educational, course, and training materials;
Future digital products, free resources, or paid offerings.
If you prefer not to have your face or voice captured in public or marketed recordings, you may exercise the following controls during live sessions:
Keep your camera turned off;
Keep your microphone muted;
Submit questions via chat using a display name or pseudonym.
